I think working with Cardiff Creative definitely helped me a lot, especially with communication, which I really struggled with before. While there I talked to many other creators, who were not as intimidating as I thought, and most were friendly and gave me advice with selling in the shop. I also can the chance to talk to customers, which was educational to see the kind of products a consumer wanted to see, also it was nice to talk to people that were interested in work I’ve created, and even lead to some commissions. Getting commissions wasn't something I had anticipated, and although it was a great opportunity for more work, I had no idea on pricing, and I'd done commissions in the past it was mainly for friends so I didn't charge much. But this lead me to understand the worth of my time when creating art as before I'd undercharge because I didn't believe the work I created was worth that much.This helped me realise that charging £20 for roughly 6 hours work wasn't a fair price and I'd earn more on minimum wage for those hours, so thank fully the people in the shop helped me find prices that were reasonable for the time and effort put in, but also a price that I was comfortable asking for.
When starting at the shop, I wasn’t the best salesperson for talking to customers, but I gradually learnt how the management maintain a friendly environment for people that come into the store, and we came up with conversation starters to say to someone browsing the shop.
Even though I’ve had jobs in retail in the past and knew how to use a till, I’d never really had too much responsibility with managing money, so learning how to cash up at the end of the day, and maintaining the float, sorting out card machines and sorting out spreadsheets was a learning curve, which I think will become very useful when bookkeeping possible in a future career.
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